Watch repair and restoration is an entirely different discipline from servicing, since it is about bringing historic and classic timepieces back to life – often from a poor, damaged or derelict state. The watch repair and restoration process demands an intimate awareness of techniques used in traditional horology, as well as extensive knowledge of the aesthetic and mechanical designs used throughout the history of watch-making.
Our luxury watch repairers and restorers are highly trained specialists in vintage and antiquarian horology – and their understanding of the original style and appearance of many different kinds of historic watches ensures that they can accurately bring these fabulous timepieces back to their former glory.
To keep their skills expertly honed, our watchmakers regularly attend international training courses with top international horological schools and watch houses. Specialising in vintage and complicated high-end, high-value watches, we blend traditional horological methods with state-of-the art digitised machinery and Computer-Aided Design (CAD), allowing us to re-manufacture bespoke components that most other repairers would consider impossible to reproduce.
Most watches we receive need, first and foremost, a good cleaning.
Once set you it, you don’t have to alter the date for 100 years!
Cleaning and restoring a ‘clock watch’ movement is a challenging task.
In this case study we are looking at split seconds mechanism and how it works.
"My great grand-father's Breguet was given to me by my father for my 21st birthday. 30 years later, post restoration by SHWR, it is in far better shape than I have ever seen it. SHWR's craftsmanship is immaculate. The firm is polite, professional and honest. Outstanding - I cannot recall another occasion when I have been so favourably impressed."
"I have just had my 1934 Rolex Oyster repaired. From start to finish I had full confidence in every one I had contact with at Steven Hale. They have been very efficient in identifying the problems at the initial examination and dealing with them as promised. There were no nasty surprises and unexpected complications along the way. Because of the age of my watch, spares are not available, and new parts have had to be made - all very expertly done. They even polished the gold case and my 86yr old watch now looks as good as new. You can certainly trust these people with your precious timepieces."
"Fantastic job repairing a family heirloom pocket watch which will now return home to Namibia.
The service was superb with detailed repair and service quote. Communication throughout was equally great leaving you with the confidence that you watch is in the best possible hands."
"I had bought a 1970s Pepsi GMT at auction and it needed some work. The lume on the hands was breaking up. Rolex UK wanted some hilarious price and threatened to replace the hands with new ones if their work failed - all at my expense of course. Steven Hale and co managed to repair the hands and maintain the original patina of the 40 plus year old watch which was of course crucial! Highly recommended."
"These are watch lovers and it shows. Their meticulous craftsmanship and expertise make them unique in London and I suspect that only in Switzerland may their equivalents be found. The experience of Steven Hale Watch Restoration begins with the talented and charming individuals who are client facing in South Molton Street and who instil a confidence that is consequently fully fulfilled. This firm represents unequalled talent in its field as well as exceptional client service. I have seldom recommended anyone with greater conviction."