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Luxury Watch Servicing

Servicing of luxury modern and classic watches


Ensure your new watch continues to perform as well throughout its life as on the day you first bought it, with regular servicing from SHWR.

Watches of quality are built to be worn and enjoyed. Ensure your watch continues to perform with regular servicing, from as little as £400+VAT.  A quality watch, when worn every day, should be serviced every 3-5 years.

No need to visit. Send us your watch with our FREE postage paid pack.

We are a Rolex, Omega, Cartier & Tag Heuer Accredited service centre. We service Rolex, Tudor, Omega, Cartier, Tag Heuer, Patek Philippe and other leading luxury watch brands.

Our servicing covers every aspect of regular watch care, from cleaning and polishing to checking and re-setting mechanisms, plus ensuring that all parts are in perfect working order. Where necessary, we will replace worn parts. All costs will be discussed with you before proceeding.

Glass repairs
If your crystal is broken or chipped we can replace with manufacturers originals or we also make bespoke crystal replacements. All work is carried out on our own fully insured and custom-built premises in Watford.

Call us now on 0208 088 6439 to discuss your luxury watch service or enquire now!All estimates are free except for watches over 20 years old where there is a fee of £75+VAT, which is fully redeemable when you go ahead with work. This allows us to examine your watch in detail and provide an accurate quote for its repair.

WATCH servicing FORM

Steven Hale offer a total repair, servicing and restoration service for vintage and modern luxury watches. Complete this form and we will contact you asap.

Watch servicing starts from as little as £400+VAT. Estimates are free, except for watches over 20 years old where there is a fee of £75+VAT, fully redeemable when you go ahead with work. This allows us to examine your watch in detail and provide an accurate quote for the work required.

On completion you can collect your watch from our showroom or workshop, or we can post this to you at a cost of £20+VAT.

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Thank you for contacting Steven Hale, expert watch repairs and restorations. We will contact you shortly to respond to your enquiry.

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What our customers had to say

"What a simple, satisfying and reassuring experience!"
A clear outline of the process to begin with, helpful communication along the way and an excellent outcome.The professional approach by the business was enhanced by the individual arrangements made for the transfer of my watch.In all, a really professional experience."

Rolex Oysterdate - Howard W

What our customers had to say

"Incredible restoration of my vintage watch - highly recommend!"
I picked up my 64 year old watch today from Steven Hale after Rolex themselves referred me. I've waited 6 months to be reunited with it (due to it being a vintage), and I am beyond chuffed! I have previously taken the watch to a specialist but was turned away due to its age. But for the first time in years, the experts at Steven Hale have made it work like new. I applaud the excellent team of knowledgeable staff both in the workshop, but also in the showroom, who explained all my options in meticulous detail. This watch has been passed down three generations and I'm so pleased to have it back in full working order. I couldn't recommend Steven Hale enough for anyone with a special vintage watch, unsure of the best place to get it restored."

Vintage Rolex - Oscar S

What our customers had to say

"For years I had been told by a succession of watch repairers that my watch was obsolete, irreparable or both. Finally I was recommended to Steven Hale. Five months later my watch is back on my wrist, as good as it ever was. I can't recommend Steven Hale highly enough."

Vintage Rolex Oyster - Nigel F

What our customers had to say

"Very happy with the communication and service received. Would recommend this company with confidence."

Dr Bakaya

What our customers had to say

"Just to confirm my Rolex has been delivered & looks absolutely spot on. I’d like to express my thanks to yourself & to all at SHWR for the excellent all round professional service - it’s been much appreciated. With your workload backlog I doubt that your Company needs any further recommendations or endorsements, but should you ever want one please don’t hesitate to contact me. With my thanks once again & my best regards."


What our customers had to say

"My great grand-father's Breguet was given to me by my father for my 21st birthday. 30 years later, post restoration by SHWR, it is in far better shape than I have ever seen it. SHWR's craftsmanship is immaculate. The firm is polite, professional and honest. Outstanding - I cannot recall another occasion when I have been so favourably impressed."


What our customers had to say

"I have just had my 1934 Rolex Oyster repaired. From start to finish I had full confidence in every one I had contact with at Steven Hale. They have been very efficient in identifying the problems at the initial examination and dealing with them as promised. There were no nasty surprises and unexpected complications along the way. Because of the age of my watch, spares are not available, and new parts have had to be made - all very expertly done. They even polished the gold case and my 86yr old watch now looks as good as new. You can certainly trust these people with your precious timepieces."


What our customers had to say

"I had bought a 1970s Pepsi GMT at auction and it needed some work. The lume on the hands was breaking up. Rolex UK wanted some hilarious price and threatened to replace the hands with new ones if their work failed - all at my expense of course. Steven Hale and co managed to repair the hands and maintain the original patina of the 40 plus year old watch which was of course crucial! Highly recommended."


What our customers had to say

"These are watch lovers and it shows. Their meticulous craftsmanship and expertise make them unique in London and I suspect that only in Switzerland may their equivalents be found. The experience of Steven Hale Watch Restoration begins with the talented and charming individuals who are client facing in South Molton Street and who instil a confidence that is consequently fully fulfilled. This firm represents unequalled talent in its field as well as exceptional client service. I have seldom recommended anyone with greater conviction."