The joy of a modern luxury watch extends beyond ownership. Watches of quality have been built to be worn and enjoyed. But with ownership comes responsibility. To ensure that your watch continues to perform you need to have it regularly serviced. A quality watch, when worn every day, should be serviced between 3-5 years from new.
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Steven Hale watchmakers can service all brands of luxury watches to keep them running perfectly for years to come. As the leading UK Rolex accredited watch service centre, our workshops only use genuine manufacturer’s spare parts. We regularly service Rolex, Omega, Tag Heuer, Patek Phillipe and other leading luxury watch brands.
Servicing a watch is different from restoration, in that it can be likened to servicing a fine roadworthy vehicle to keep it running perfectly, as opposed to restoring a classic car to bring it back to usable condition.
Our servicing procedures cover many aspects of regular watch care, from cleaning and polishing to checking and re-setting mechanisms, plus ensuring that all parts are in perfect working order. Where necessary, we will replace worn parts. All costs will be discussed with you before proceeding.
All work is carried out on our own fully insured and custom-built premises in Watford.
Call us now on 020 7495 3439 to discuss your next watch service or simply complete our with your queries.
All estimates are free for service enquiries, except for those over 30 years old. For vintage watch service enquiries there is a fixed fee of £75 (ex VAT), which is fully redeemable when you go ahead with work. This allows us to examine your watch in detail and provide an accurate quote for its repair and the provision of any new parts required. Vintage watches are those made before 1990.
Please note there is a fixed fee of £75 for vintage watch service enquiries, which is fully redeemable when you go ahead with work. This allows us to examine your watch in detail and provide an accurate quote for its repair and the provision of any new parts required. Vintage watches are those made before 2000.
"I had bought a 1970s Pepsi GMT at auction and it needed some work. The lume on the hands was breaking up. Rolex UK wanted some hilarious price and threatened to replace the hands with new ones if their work failed - all at my expense of course. Steven Hale and co managed to repair the hands and maintain the original patina of the 40 plus year old watch which was of course crucial! Highly recommended."
"My great grand-father's Breguet was given to me by my father for my 21st birthday. 30 years later, post restoration by SHWR, it is in far better shape than I have ever seen it. SHWR's craftsmanship is immaculate. The firm is polite, professional and honest. Outstanding - I cannot recall another occasion when I have been so favourably impressed."
"I have just had my 1934 Rolex Oyster repaired. From start to finish I had full confidence in every one I had contact with at Steven Hale. They have been very efficient in identifying the problems at the initial examination and dealing with them as promised. There were no nasty surprises and unexpected complications along the way. Because of the age of my watch, spares are not available, and new parts have had to be made - all very expertly done. They even polished the gold case and my 86yr old watch now looks as good as new. You can certainly trust these people with your precious timepieces."
"Fantastic job repairing a family heirloom pocket watch which will now return home to Namibia.
The service was superb with detailed repair and service quote. Communication throughout was equally great leaving you with the confidence that you watch is in the best possible hands."
"These are watch lovers and it shows. Their meticulous craftsmanship and expertise make them unique in London and I suspect that only in Switzerland may their equivalents be found. The experience of Steven Hale Watch Restoration begins with the talented and charming individuals who are client facing in South Molton Street and who instil a confidence that is consequently fully fulfilled. This firm represents unequalled talent in its field as well as exceptional client service. I have seldom recommended anyone with greater conviction."