If you love classic timepieces, you’ll know they deserve the best care, love and attention to maintain and enhance their condition and value – so you need total confidence in the experts to whom you entrust their servicing or restoration. So you’ll be assured to know that you can place absolute trust in Steven Hale (formerly Steven Hale Watch Restoration or SHWR), a well-established, highly respected company of expert repairers and restorers of premium-quality wristwatches and pocket-watches.
Founded in 2005, we formerly acted as the watch restoration department of Somlo Antiques in central London’s Burlington Arcade, before establishing an independent business nearby in Mayfair. We offer a complete watch servicing, repair and restoration service, with our expert watchmakers using the most advanced equipment and highest-grade materials to ensure optimum operational durability, function and longevity. Working in new purpose-built premises, our service is fast, efficient and to the highest standards; in addition, our excellent industry connections and extensive stocks of genuine parts cover the majority of the world’s top watch brands.
We also value, acquire and sell watches, personally guaranteeing the working order and authenticity of all the timepieces we sell. Our loyal client base includes some of the finest London jewellers and watch-dealers, as well as discerning individual collectors and classic watch experts.
All our watchmakers are either Swiss-trained at the Watches of Switzerland Education Program (WOSTEP), a world-leading school of watch-making and/or the British Horological Institute. Together, these esteemed houses have enriched our watchmakers with a wealth of training and knowledge in horological engineering, watch repair and restoration, covering an extensive range of ‘haute’ watch brands.
"My wife brought the watch back today and It's really fantastic to see it working like new and looking like new. I really appreciate that you didn't polish the housing too much and it has a real feel of authenticity about it with the combination of refurbished internals and original casing. I'm really delighted with the result, it's great to have something from nearly 100 years ago to hold and describe for the next generation"
Just to say how pleased I am to have my watch back and that it is keeping perfect time for the first time since I bought it some 68 years ago. My congratulations to the team who have given it the ability to keep working accurately for more years. Thank you all.
Watch arrived safely this morning thank you and it looks stunning just have to have it adjusted strap wise. Thank you for your wonderful service i shall certainly use you guys again and reccomend you.
I collected the watch on 11 August, as you know. It is a pleasure to have it back in full working order and looking as good as new. How it came to be so damaged, I do not know. The crystal and dial are fresh and clean in striking contrast to their previous condition. The watch was my grandfather’s silver wedding anniversary present to my grandmother. It was with her when she and my grandfather were deported from Guernsey to Germany in 1943 and returned with her to Guernsey in 1945. The watch will pass to my granddaughter in a few years’ time.Please pass my thanks and appreciation for his work to the watchmaker.